If you've ever had to speak with an automatic, computerized phone system or had to chat to get help online with a bot, you know how frustrating it can be. No matter how "smart" technology gets, it seems computers still have a hard time understanding us humans.
TechnologyReview.com has a great article about MetaMind, a system that has a higher accuracy of answering questions appropriately. This is accomplished via a database of concepts and facts that are retrieved via a dynamic memory system that requires the program to search for relevant patterns in text it has learned from. Here is an example of retrieval:
Statements fed into the system:I feel as though this is a beginning to develop a new way for people to interact with computers, which will ease access of information. What do you think? Is this going too far?
Jane went to the hallway.
Mary walked to the bathroom.
Sandra went to the garden.
Daniel went back to the garden.
Sandra took the milk there.
Question:
Where is the milk?
Answer:
Garden.
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