Types of ready reference questions:
- Who - sources: telephone books, directories, almanacs
- What - sources: consumer, citizen, and college guides
- Which - (interchangeable with what)
- When - sources: calendars, history books
- Where - sources: maps, almanacs, etc.
- How - 2 types
- many: sources: census, statistics,etc.
- to: sources: how-to sites and books
Relevant readings:
- East, John W. “The Rolls Royce of the Library Reference Collection: The Subject Encyclopedia in the Age of Wikipedia.” Reference & User Services Quarterly 50.2 (2010): 162-169.
- Sweeney, M. (2013). Fugitive filing: ready reference technologies as cultural artifacts. Reference Services Review, 41(2), 351–365.
- Giles, J. (2005). Internet encyclopaedias go head to head. Nature, 438(7070), 900–901.
- http://news.cnet.com/Belatedly,-Britannica-lambastes-Wikipedia-findings/2100-1025_3-6053754.html
- http://www.nature.com/nature/britannica/index.html
- http://www.wired.com/epicenter/2008/06/ency/
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