In health, law, and business libraries there is sensitive information to be found within their holdings. It is important to be discreet when helping patrons find information in these situations. A patron may need to find sensitive information for themselves, and may be concerned about others finding out.
Below are some resources for Health, Law, Business, and Ethical Reference information needs:
Below are some resources for Health, Law, Business, and Ethical Reference information needs:
- Fallis, Don. “Information Ethics for Twenty-First Century Library Professionals.” Library Hi Tech 25 (2007): 23-36. [Electronic Journals]
- ALA. Code of Ethics. Jan. 2008. http://www.ala.org/ala/issuesadvocacy/proethics/codeofethics/codeethics.cfm
- Lenker, M. (2008). Dangerous questions at the reference desk: A virtue ethics approach. Journal of Information Ethics, 17(1), 43-53.
- Neuhaus, P. (2003). Privacy and Confidentiality in Digital Reference. Reference & User Services Quarterly, 43(1), 26–36
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